Minitototo Privacy Policy – Our Commitment to Protecting Your Personal Data

Minitototo ("we", "Platform") deeply value the trust you place in us by using our services. This privacy policy explains in detail how we collect, process, store, and protect your personal information — in plain language, not confusing legal jargon.

This policy applies to all services available on the Minitototo platform, including the official website and mobile apps for Android and iOS. By registering or continuing to use Minitototo services, you confirm that you have read and understood this privacy policy.

This policy covers all registered members in Indonesia and is designed with digital user rights in mind, in accordance with applicable data protection regulations.

Minitototo only collects data that is strictly necessary to provide you with a safe, seamless, and high-quality service. No data is collected excessively or without a clear purpose.

For sensitive data such as identity photos uploaded during the KYC process, we apply an additional encryption layer and restrict access exclusively to authorized verification personnel.

All data we collect is used for specific, clearly defined purposes. We do not use your data for any other purpose without your knowledge and consent.

Operational Purposes

• Creating and managing your member account on the Minitototo platform.
• Processing deposit and withdrawal transactions securely and accurately.
• Carrying out the KYC verification process in accordance with applicable requirements.
• Providing responsive and personalized customer support.

Security Purposes

• Detecting and preventing unauthorized access, fraud, and cheating activity.
• Monitoring account activity to identify suspicious patterns.
• Complying with anti-money laundering (AML) obligations and Know Your Customer (KYC) procedures.

Service Improvement Purposes

• Analyzing platform usage patterns to enhance the user experience.
• Personalizing content and game recommendations based on your preferences.
• Developing new features relevant to member needs.

Every personal data processing activity carried out by minitototo is based on at least one of the following legal grounds, in accordance with applicable data protection principles:

• Contract Performance: Data processing necessary to deliver the services you request, including account management, transaction processing, and access to games.
• Legal Compliance: Processing required by applicable regulations, such as identity verification (KYC) and transaction reporting for AML compliance.
• Legitimate Interests: Data processing for platform security purposes, fraud prevention, and service quality improvement that does not infringe on your privacy rights.
• Consent: For data processing not covered by the three grounds above, we will request your explicit consent beforehand.

You have the right to withdraw consent at any time for processing based on consent. Withdrawal of consent does not affect the validity of processing that has already taken place.

Minitototo does not sell, rent, or trade your personal data to third parties for commercial purposes. This is a non-negotiable commitment.

However, in certain situations, we need to share data with specific parties for operational purposes:

Technology Service Providers

Minitototo works with trusted technical service providers that help operate the platform — including cloud infrastructure providers, payment systems, and identity verification services. All partners are bound by strict confidentiality agreements and are only permitted to process data in accordance with Minitototo's instructions.

Legal Obligations

Minitototo may disclose data if required by law, court order, or an official request from a legitimate authority. In such situations, we will only disclose the data specifically requested and will notify you if legally permitted to do so.

Platform Security Protection

In cases involving serious fraud investigations or illegal activity, Minitototo may share relevant data with authorized law enforcement agencies or fraud prevention bodies.

Data security is an investment we continuously improve. Minitototo applies multiple layers of technical and organizational protection to keep your personal data safe from evolving threats.

The security measures we implement include:

• 256-bit SSL Encryption active across the entire platform to protect data in transit.
• Data at rest encryption (data at rest encryption) to protect data on our servers from unauthorized access.
• Two-factor authentication available for all member accounts as an additional security layer.
• 24/7 security monitoring by the minitototo cybersecurity team to detect threats in real time.
• Regular penetration testing by independent security auditors to identify and remediate security vulnerabilities.
• Role-based access control which ensures each personnel can only access data relevant to their role.

While we implement all best-practice security measures, no digital system can guarantee 100% security. We encourage you to play an active role in keeping your account secure by using a strong password and never sharing your account credentials with anyone.

Minitototo uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our site.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as keeping your login session active. These cookies cannot be disabled as the platform will not function without them.
• Performance Cookies: Collecting anonymous data about how you use the platform to help us improve speed and navigation convenience.
• Functional Cookies: Remembering your preferences such as language and display settings so you don't need to reconfigure them every time you visit the platform.
• Security Cookies: Helping detect suspicious activity and protecting your account from unauthorized access.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may significantly affect platform functionality.

As a minitototo member, you have a set of rights over your personal data that we fully respect. These rights are as follows:

To exercise the above rights, contact the minitototo support team via live chat available 24 hours. We will respond to your request within a maximum of 30 business days.

Minitototo only retains your personal data for as long as necessary for the purposes described in this policy, or as required by applicable regulations.

Data retention periods we apply:

• Active account data: Retained for the duration your account is active and for a defined period thereafter for audit purposes.
• Financial transaction data: Retained for a minimum of 5 years in accordance with financial reporting and anti-money laundering requirements.
• KYC verification data: Retained for the lifetime of your account and the mandatory retention period following account closure.
• Support communication data: Retained for 2 years for service improvement and dispute resolution purposes.
• Security logs: Retained for 12 months for security investigation purposes if required.

Once the retention period expires, data will be permanently deleted using secure, irreversible deletion methods. If you close your account, the data deletion process will begin after the mandatory retention period has passed.

This privacy policy may be updated from time to time to reflect changes in our business practices, regulatory updates, or improvements to data protection standards. Any changes will be published on this page with an updated "Last Updated" date.

For changes that are material and significant, minitototo will:

• Sending notifications to the email address registered to your account.
• Displaying visible notices on the main platform page at least 7 days before changes take effect.
• In some cases, requesting your explicit consent before changes take effect.

If you have questions, concerns, or wish to exercise your privacy rights, the Minitototo team is ready to assist through several available channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly from the minitototo platform. This is the fastest way to get a response.
• Email: Send your privacy inquiries to [email protected]. We respond within a maximum of 2 business days.
• Help Center: Visit the FAQ for general questions that have already been answered.

When submitting a privacy-related request, please include the following information so we can process it quickly and accurately: your full name as registered on the account, your minitototo account username, and a brief description of your request or concern.

Minitototo is committed to responding to all privacy inquiries and requests seriously and within a reasonable timeframe. Your trust is what we value most.